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Due to the escalated situation concerning Coronavirus and new guidelines received, please be advised that all appointments for the foreseeable future will be triaged via telephone and if it is deemed necessary by a clinician you will be invited into the surgery for a face to face appointment.  Thank you for your co-operation at this time.

Coronavirus testing information

By calling 119, members of the public from Staffordshire, Stoke-on-Trent and across the UK, who don't have online access, can book a coronavirus swab test and ask any questions relating to having a test and getting results.  This includes drive through test sites, mobile test units and home tests.  


The Call Centre handles all enquiries about the testing process, from how someone books an appointment, to what they do upon receipt of their result. 


The Centre is open from 7am to 11pm and can be accessed by people with speech or language difficulties by calling 18001 0300 303 2713, as well as by people whose first language isn't English.

Test and Trace 



In the current climate of increasing pressures on our healthcare system, our NHS people potentially face significant stresses.

A confidential staff support line has been introduced, operated by the Samaritans and free to access from 7:00am – 11:00pm, seven days a week.

This support line is here for when you’ve had a tough day, are feeling worried or overwhelmed, or maybe you have a lot on your mind and need to talk it through. Trained advisers can help with signposting and confidential listening.
Call: 0300 131 7000
Alternatively, you can text FRONTLINE to 85258 for support 24/7 via text.

North Staffordshire COVID mental health support contact numbers

North Staffordshire COVID mental health support information**PLEASE BE ALERT** Cervical Screening Recall Service SCAM**

Some women are being contacted by text message, with the sender claiming to be from the call and recall service to advise they are overdue for cervical screening.

The message asks them to call a mobile number and provide personal details.

These messages are not from the NHS Cervical Screening Programme.

Do not respond, or call the number.

You’ll be sent an invitation letter in the post when it’s time to book your cervical screening appointment.


Please do NOT leave the house. Instead visit the 111 website using the link below:

  • If you have a fever or shortness of breath; or
  • You have been in contact with someone confirmed as having Coronavirus, even if you feel well

See for guidance. 

See NHS link for more information.

If you want to receive text messages to confirm your appointments or text messages or emails to receive your test results please call into the practice and the receptionist will give you a form to consent to this being done. You only have to do this once. If you do not want to receive your test results via text message or email please ring the surgery 7 days after having your test done

Please ensure that we have 48 hours working notice to process your repeat prescription, and that you have ordered early enough to ensure that you do not run out of medication

Notice: We are now EPS for prescriptions. Please go into the pharmacy that you want to collect your prescriptions from and ask them to nominate you.

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Online Services

  • Book and Cancel Appointments with Patient Access
  • Order Repeat Prescriptions with Patient Access
  • View your Medical Record with Patient Access

If you would like to use our online services please fill out the form below and bring into reception.

Carers Policy

Extended Access Sites

Online Consultations


One Health Care

One Health Care

(Site updated 08/07/2020)
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