England | Scotland | Wales | Northern Ireland | Ireland
Get NHS advice about COVID-19, including symptoms, testing, vaccination and staying at home.
Changes to testing
Find out about the symptoms of COVID-19 and what to do if you or your child has them.
Find out if you should get a test for COVID-19, who can get free NHS tests, how to get tested, and what your test result means
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
NHS COVID Pass
Find out how to get your COVID Pass for travelling abroad and for certain venues and events in England.
What to do if you have or might have COVID-19
Find out what to do if you've tested positive or have symptoms of COVID-19, or have been in close contact with someone with COVID-19.
Self-care and treatments
Advice about how to look after yourself at home if you have COVID-19 or symptoms of COVID-19, and read about treatments for COVID-19.
People at higher risk
Advice for people at higher risk from COVID-19, including people with health conditions and pregnant women.
How to avoid catching and spreading COVID-19
Advice about what you can do to reduce your risk of catching and spreading COVID-19.
Long-term effects (long COVID)
Find out about the long-term effects COVID-19 can sometimes have and what help is available.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
Keele PracticeHealth CentreKeele UniversityNewcastle-under-Lyme, Staffs, ST5 5BGTel: 01782 753550
The security of personal data is of utmost importance to us. We realise how sensitive any information relating to our users’ health is, and we are dedicated to ensuring its safety and privacy. With this in mind, we are implementing two new security measures within Patient Access which should take effect by the end of July.
Security PIN code
In line with data security best practice, we are introducing an additional authentication step for use when signing in to Patient Access. Users will be asked to set a five-digit security PIN code that they will need to enter when signing in to the app, as well as their password.
You can read more about Patient Access security PIN codes.
Mobile phone number
We will be asking all Patient Access users to provide us with a mobile phone number if they have not done so already. This is so that we can further authenticate them if they need to reset their password. Users do not have to provide us with their mobile phone number - it is an optional security measure - but we highly recommend that they do so to help further protect their data.
Find more information about adding and verifying mobile numbers.
We will be emailing all Patient Access users over the next 3 weeks to inform them of these updates and asking them to contact the Patient Access Support team rather than their GP practice if they have any questions. However, it’s still possible that some patients might contact your surgery. If this happens please simply ask them to visit our Patient Access support site where they can contact us directly.
Easy Read Coronavirus Leaflet - How to Stay Safe
Easy Read Coronavirus Leaflet - Coronavirus and health issues
Easy Read Coronavirus Leaflet - What if you get ill?
Over the counter medicines for festivals and holidays
£10 well stocked medicine cabinet
Prescribing over the counter medicines is changing
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible. However, we can visit you at home if your condition means you cannot attend one of our practices. Please ring before 10am to arrange a visit and let us know if your condition is urgent.
EVENING, EARLY MORNING AND WEEKENDS
The practice is involved in the extended hours scheme. It will be open at 7.30am until 7.30pm on Wednesday's. GP Services offers patients registered with our practice a full GP service when our practice is closed. For urgent advice and treatment, telephone (01782) 719100.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)